01B2C fintech · comparison platform
A pile of traffic and nobody paying for it
I was there to run content and SEO team, and I did, but the thing I could not stop thinking about was that hundreds of thousands of people were showing up every month and the company made nothing from any of them. Nobody had put monetization on my plate. I built the partner commission model anyway and we shipped it with the team.
Result
From 0 to $7,000 a month, in the first month after the partner contracts were signed.
the traffic was never the problem, nobody had asked why none of it paid
02B2B AI SaaS · from idea to market
First marketing hire, product barely existed
I joined when the product was closer to a plan than a product. Twenty-something customer interviews and forty demos later we knew who it was for, what to say to them and which channels were worth the money, because we had tested rather than argued about it. I also built the pricing from zero, which I had never done before and will happily admit was the hardest part.
Result
First paying customers, through channels we had tested instead of assumed.
the first marketing person is really just the person who has to find out where the money comes from
03B2B tech company · agency client
Two years of a client staying while the numbers disappointed everyone
The organic results were worse than any of us wanted, and I am not going to dress that up. They stayed for more than two years anyway. Every month they knew exactly what had happened, what had not worked, and what we were doing about it, because I told them before they had to ask. By year two we got to the numbers everyone wanted, but the road there was rough and the only reason we made it is because we never lost the client along the way.
Result
More than two years of retention, held together by communication rather than results.
people forgive a bad quarter, they do not forgive finding out late
04B2B SaaS · paid acquisition
Six months of ad spend and not a single angle anyone could explain
The team had been running paid campaigns for half a year. Meta, Google, a bit of Reddit. Every month the report said "testing in progress" and every month the cost per lead stayed the same. I came in and the first thing I did was stop everything. Then we rebuilt the testing from scratch: one variable at a time, clear kill criteria, weekly decisions. Within two months we had three angles that actually converted and could explain why each one worked.
Result
Cost per qualified lead dropped by 40%. More importantly, the team finally knew what they were buying.
testing without structure is just spending with extra steps
05Marketing agency · 30+ client projects
Fixing the mess between managers, clients and the top floor
Three years of watching the same argument repeat itself in different rooms. So I built the mentoring system for the project managers, a way for them to give feedback upward without it becoming a scene, and a grading structure so people knew where they stood. Nobody asked me to. It was just easier than watching it happen again.
Result
The system was still running after I left.
structure stops being bureaucracy the moment it takes the anxiety out of a room
06Mobile app · paid + monetization
$300K/month across five channels and nobody knew which ones were paying for themselves
The budget was big enough that nobody wanted to touch it. Every channel had a team, every team had a dashboard, and none of the dashboards agreed with each other. I pulled everything into one view, killed two channels that were eating margin, doubled down on the one with the best payback window, and restructured the paywall so the users who stayed actually paid more over time.
Result
Same total spend, 35% more revenue. The two channels we killed had been running for a year.
a big budget does not make bad decisions smaller, it makes them more expensive
07B2C product · pre-launch
A product idea everyone loved until we talked to the people who were supposed to pay for it
The founders had a concept, a pitch deck, and a lot of excitement from other founders. What they did not have was a single conversation with an actual buyer. I ran the discovery: thirty interviews in three weeks, mapped the patterns, and the thing we found was that the problem was real but the solution they had in mind solved it for people who would never pay. We pivoted the packaging before writing a line of code and validated the new version with five paying pilots.
Result
Five paying pilots before the product was built. The original idea would have launched to silence.
excitement from people who will never buy your product is the most expensive form of validation